In two years we've worked with many companies. Every time, the same finding: the problem was neither the model nor the code. It was the absence of usable data, the absence of evaluation, and no clear path to ROI.
AI now lets anyone ship a prototype in days, and many conclude that expertise is no longer needed. But a prototype isn't a production system. For a system to survive contact with reality it needs a dataset that genuinely represents your business (your records, your documents, your teams' know-how) and an evaluation that measures its answers instead of watching them go by. That's the step almost every organization skips, very large ones included: systems get validated on vibes, on a handful of examples that work, and the problems surface in production, in front of customers.
We do build AI systems. That is exactly why we start with the data and the evaluation: they decide whether the system holds, and they are the advantage your competitors can't buy.